← Back to Wooden 2048

Help center

How can we help?

Quick answers for purchases, ads, Game Center, and saved progress.

Why is a rewarded ad unavailable?

Rewarded ads need an internet connection and available ad inventory. If the button says it is loading, wait a moment and try again. Your game will remain playable without watching an ad.

How do I restore Remove Ads?

Open Shop and tap Restore Purchases. Make sure the device is signed into the same Apple Account used for the original purchase.

Why is my leaderboard score missing?

Open Settings and confirm Game Center is connected. A saved best score is submitted automatically after Game Center signs in.

How do I reset the game?

Deleting and reinstalling Wooden 2048 clears locally stored progress. Purchases such as Remove Ads can be restored afterward.

Still need help?

Tell us your device model, iOS version, and what happened. Please do not include passwords or payment information.